AI-powered operations support for scaling founders Join the mailing list
Mon - Thurs from 10:00 - 17:30

Search blog, projects, service or people.

we are committed to delivering innovative solutions that drive growth and add value to our clients. With a team of experienced professionals and a passion for excellence.

Follow us

The Mosaic Link
Drag

Your

AI-Powered

Operational

Partner

Build a business that scales without you

Think bigger.
Build stronger.
Serve better.

AI‑powered operations consulting partnering with founders and service‑driven organisations with high‑ticket offers and consistent clients, who want a business that runs as well as it sells.
in just 30 days one quick win

Welcome to The Mosaic Link.
We connect the pieces to create the bigger picture.

AI‑powered operations consulting for visionary founders and service‑driven organisations with high‑ticket offers and consistent clients, who want a business that runs as well as it sells—so they can step out of the day to day and scale with confidence.

How We Help Your Business Run Without You

If you’re scaling fast but your systems can’t keep up, you’re not alone.

You’ve already tried adding more tools, people, and quick fixes – but it hasn’t solved the real problem. This isn’t about working harder; it’s about partnering with someone who can help you redesign how the business runs.

At The Mosaic Link, we partner with you to bring AI, intelligent operations, and project management together. We build connected systems that align your tools, streamline your workflows, and get your team working in sync.

We don’t just create strategies; we implement them with you, bringing structure, accountability, and flow back to your operations so the business can scale without you in every detail.

How We Transform the WayYou Work

AI Systems & Workflows

We connect the pieces behind the scenes with AI and automation that fit your business. This means smoother workflows, less manual work, and fewer tasks slipping through the cracks.

Launch & Project Management

Got a launch, new offer, event, or rebrand? We turn it from “I’ll get to it” into “It’s handled.” Clear plans, realistic timelines, and built-in accountability keep everything moving without you chasing updates.

Team Clarity & Confidence

Everyone knows what is happening, when, and why. This creates fewer bottlenecks, cleaner handovers, and more space for you to lead instead of managing the day to day.

Sustainable, Systems‑Led Scale

Grow without burning out. Smarter operations, connected tools, and simple documented processes help you step back, trust your delivery, and scale with confidence even when you are not in the room.

Smoother operations

0 %

More efficiency with AI

0 %
Hours saved weekly through automation
0 h+
Award winning agency
Sharlin Award Winner
Systems
Ai & Automations
Strategy
Projects
Systems
Ai & Automations
Strategy
Projects
OUR SERVICES

Every piece matters.
Let’s connect them.

Wherever you are in your growth journey, we’ve got the operational support to match. From ongoing ops partnership and launch projects to AI‑powered automations that help your business run smoothly without you.

Operations Consulting Retainer

For founders and service‑driven organisations with high‑ticket offers who want a business that runs as well as it sells. This ongoing partnership gives you a strategic thinking partner to keep things moving behind the scenes, prioritising, refining workflows, and supporting your team so you can step out of the day to day, make better decisions, and know the business will keep running even when you’re not in the room.
Learn more

Launch & Growth Projects

For founders planning a new offer, membership, course, event, or rebrand who want someone to hold the operational side from start to finish. We scope, map, and manage your project end to end so it moves from “I’ll get to it” to “It’s handled.” We keep timelines, tasks, people, and tools aligned so you can focus on vision and visibility, not chasing updates.
Learn more

AI & Automations

For service providers and founders who want their business to run smarter, not harder. We connect your systems so leads, clients, and tasks move automatically without constant manual follow‑up. From client onboarding and delivery workflows to reporting and internal updates, we design and implement AI‑powered automations that save you time, money, and mental load, like having a quiet digital ops team working in the background while you focus on growth.
Learn more

The Process to
Transform Your Business

Ready to work together? Here’s how the process flows:

Step 1: Book a Free Strategy Call

Step 1: Book a Free Strategy Call

We’ll talk about where your business is now, what’s holding you back, and which service fits best.
Learn more

Step 2: Complete Your Business Questionnaire

Step 2: Complete Your Business Questionnaire

Before our call, you’ll answer a few questions so I can understand your systems, team and goals.
Learn more

Step 3: Review Your Proposal

Step 3: Review Your Proposal

After the call, I’ll send a personalised proposal with clear next steps and recommendations.
Learn more

Step 4: Let’s Get Started

Step 4: Let’s Get Started

Once you’re happy, we’ll finalise your onboarding and I’ll take over the setup, management or strategy — depending on the service you choose.
Learn more

Because behind every visionary founder, there’s someone quietly making it all work.

Meet Sharlin

Founder of The Mosaic Link

AI-powered Operations Consultant helping visionary founders run businesses that don’t depend on them.

I turn messy systems, bottlenecks, and scattered tools into smooth, scalable operations that give you back time, clarity, and control. With over 20 years of experience behind major global brands, I blend strategy, structure, and smart AI to simplify how your business runs day to day.

I’m direct, practical, and obsessed with making things work — not in theory, but in real life. If you’re ready to move from overwhelm to organised and finally run a business that supports your growth, I’m the partner you call.

My motto:
“Treat your business like your favourite football team.
You back them through every season, even when they’re not winning.
The losses aren’t failure; they’re strategy tweaks.
Different players, better management.
Your business isn’t broken; it just needs the right support to win the next match.”

Sharlin Award Winner
Testimonials

Client Wins From Behind the Scenes

Working with Sharlin was like handing my cleaning agency a brain upgrade. She stepped in with little guidance, sorted out the operations, built the systems, organised the client onboarding, and even helped streamline recruitment so I wasn’t wasting time interviewing the wrong people. She sees the gaps before you even notice them, fixes things without the fuss, and somehow makes the whole process feel easy. If you want someone who can keep your business running smoother than a freshly polished floor, Sharlin is your person.

Sharlin made launching my podcast feel effortless. She managed the entire project from start to finish, building the workflow, organising every detail, and keeping everything running smoothly. She’s my go-to person whenever I need a project handled properly, and she’s incredibly well connected, introducing me to people who have made a real difference and saved me thousands. Anyone who wants solid support and a partner they can rely on will be in very good hands with her.

Working with Sharlin has been one of the best decisions I’ve made for DIPism. She built my website, courses, and membership, and brought order and momentum to the business. Her AI-led systems save me hours each week, and she manages all my projects with care and precision. I genuinely don’t know what I’d do without her. If you want someone who brings structure, strategy, and real partnership, Sharlin is the one.

Sharlin has a calm, supportive way of working that makes complex systems feel less overwhelming. She’s clear, organised, quick to respond, and brilliant at explaining how things work. I especially value how she offers alternative options instead of letting things stall. I feel well supported and I’m keen to keep working together.

David Caldicott
CEO
Sandra Lewin
Founder & CEO
Laura D Pusey
Founder & CEO
Irene Van Herwerden
Founder & CEO

Ready to Connect the Pieces
and Run Your Business Smarter

The clarity, structure, and support you’ve been missing — brought together in one place.

BUILD A BUSINESS THAT WORKS AS ONE

Let’s connect the pieces that move your business forward

 If you’re still figuring out what kind of support you need or just feeling the pull to get more organised, book a free 30-minute strategy call or complete the form if you have any questions.

Got a question to ask, complete the form below

    Subscribe to our newsletter

      BOOK FREE STRATEGY CALL NOW!

      © 2025 The Mosaic Link – All right reserved.