AI-powered operations support for scaling founders
Your business deserves systems that actually do the work for you — so you don’t have to
We use AI and automations to keep your business running smoothly behind the scenes, so you can work smarter, grow faster, and serve better.
The Reality Today
VS
The Reality You could be
Right now...
😓 Chasing clients for forms and payments.
🧾 Sending the same emails… again.
📝 Forgetting follow-ups until it’s too late.
📊 Spreadsheets everywhere, no clear picture.
🤯 Switching between too many tabs.
😩 Feeling like you can’t switch off.
After automation…
✨ Clients onboard themselves.
🎯 Every step happens automatically.
📈 Dashboards show you everything in real time.
🤝 Your team follows the same process every time.
🌴 You can actually take time off.
🚀 You scale without extra admin.
Who We Support
We support founders running service-based businesses with high-value offers and a steady flow of clients.
If you’re ready for smoother operations, a better client journey, and smart use of automation and AI, we’ll build systems that match the way you work — and grow with you.
Business, mindset, marketing, and specialist coaches who need seamless systems.
Coaches & Consultants
Experts delivering care who want smooth onboarding and stress-free admin.
Therapists & Wellness Practitioners
Content-led businesses needing structure behind their brand.
Podcasters & Creatives
Those managing bookings, timelines, and client comms across projects.
Photographers & Event Professionals
Service providers with high client volume and multiple moving parts.
Construction Professionals & Estate Agents
Clinics that need secure, compliant, automated systems to manage bookings, communication, and patient workflows.
Private Healthcare Clinics
Why Clients Choose The Mosaic Link — The MS360 Way
Here’s the reality: most founders want better systems, but they genuinely don’t know where to start. Three out of four businesses don’t have a clear AI or automation strategy, and 86 percent say implementing it is a struggle. Add in the fact that only 8 percent of companies provide proper training, and it makes sense why so many people feel stuck and overwhelmed. We step in to cut through the noise and build systems that actually work in real life.
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Automated 80 percent of onboarding for a coaching business
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Saved a clinic 12 hours of admin every single week
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Turned a chaotic 6-figure agency’s client onboarding into a fully automated flow.
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Rebuilt a service provider’s operations so they could scale without burning out
What Our Customers Say
When Automations Kicks In
“Just woke up to three invoices paid and I did absolutely nothing. This feels unreal.”
What We
Offer
We automate the parts of your business you shouldn’t be doing.
Repetitive admin gets replaced with smart, AI-powered workflows that save you time, protect your sanity, and help you grow without having to do everything yourself.
Client Onboarding & Pipelines
Invoicing & Finance
Operations & Task Management
AI Assistants & AI Agents
Custom Automations
Meet The People Behind The Systems
Together we build the systems that keep your business running without you
Sharlin Bissick
AI-Powered Ops Queen
(Builder of order, destroyer of chaos - The reason sh't gets done)
Case Studies
Watch Real Client Automations We’ve Designed + Delivered
Tools We Automate Every Day
Most of the tools you use every day can talk to each other, they just need the right setup. If there’s an API, we can automate it and make your whole workflow run smoother without you doing the heavy lifting.
How It Works
We follow a simple 4–step process to assess your business, map your workflows, build your automations, and launch everything smoothly. We use the platform that fits your needs — Make.com for straightforward flows, or n8n when your workflow needs more power.
FREE MINI AUDIT
We check if automation is actually needed and where you’re losing time, money or energy.
1
PROCESS MAPPING
We look closely at how your business runs, map your processes on miro, and build a clear plan of what needs automating.
2
BUILD & AUTOMATE
Our automation specialist builds the tech, I manage the project, and we deliver clean, reliable systems.
3
LAUNCH & HANDOVER
We test everything, launch your new workflows, and make sure you understand how it all works.
4
Impact of an AI Automated Business
Here’s the real impact automation has on your time, your clients, and your operations.
0
hr +
Hours saved weekly
0
m +
Client Onboarding Time
0
%
Return on Investment
0
%
Admin Tasks Eliminated
The Systems You Need
The Prices That Work
Stop guessing. Start building properly — your automations should save you money, not cost you confusion.
STEP 1 — REQUIRED FIRST
Every automation project starts here. We audit your systems, map your workflows, identify bottlenecks, and create a clear roadmap of what needs fixing and how automation will support your business.
Process Mapping Session
£
97
/one-time
- A deep-dive call
- Workflow mapping in Miro
- System recommendations
- A priority plan
- A practical road map
- A full recording and written notes
STEP 2 - CHOOSE YOUR PACKAGE
(Chosen after your mapping session so you only pay for what you actually need.)
Who it’s for: founders who want quick relief without a full rebuild.
Who it’s for: founders ready for smoother, more joined-up operations.
Who it’s for: businesses scaling and ready to offload routine work.
Connected Systems (Quick Wins)
£
399
/From
- 3–5 core automations to remove manual admin
- Tools connected (forms, CRM, email, calendar)
- Simple onboarding or lead capture flows
- Tested, working systems you can use straight away
Intelligent Operations (Most Popular)
£
799
/From
- 8–12 advanced, multi-step automations
- End-to-end onboarding and client delivery flows
- Lead management and internal workflows
- Fully tested systems with a walkthrough
Operations Ai Agent
£
1,999
/From
- 15–20 high-level automations with AI support
- Automated follow-ups, admin, and task routing
- Custom system architecture built around your business
- Reduced reliance on manual checks and chasing
Custom System Builds
For complex businesses with multiple offers, teams, or full operational overhauls. After your mapping session, we scope and design a custom system built exactly around how you work.
Lets be Honest
Yes — you could build your own systems, automations, funnels, and workflows. But you won’t. Not properly. Because doing it yourself is time-consuming, confusing, and easy to get wrong. And even if you figure it out, it won’t be strategic, streamlined, or scalable. That’s why people come to us — to get it done right, without the stress.
WHAT DOING IT YOURSELF LOOKS LIKE…
• Tutorials, trial-and-error, and guesswork
• Hours spent inside tools you don’t understand
• Broken workflows you can’t figure out
• Systems that stop working without warning
• Stress, frustration, and wasted time
WHAT WORKING WITH US LOOKS LIKE…
• Clear, streamlined systems built to fit your business
• Workflows that run automatically without breaking
• Clients onboarding themselves while you focus on delivery
• More time, less admin, and operations that finally make sense
Your Competitors Are Automating
Don’t get left behind. It’s not about working harder — it’s about working smarter and serving better.
We build powerful automation systems that keep you ahead.
Stop patching things together
If you’re done guessing, let’s map it properly and build systems that actually work.
Book your FREE audit call today!
Frequently Asked Question
What types of businesses do you support?
We work with service-based founders who want their business to run more smoothly behind the scenes. This includes coaches, consultants, therapists, wellness practitioners, creatives, and online service providers who already have clients and want better systems.
What do you mean by AI and automations?
We use AI and automation to remove repetitive admin, reduce manual follow-ups, and improve how your business operates day to day. That might include client onboarding, pipelines, invoicing, internal workflows, or AI assistants that support your operations.
Do I need to be using AI already?
Not at all. Many of our clients are starting from scratch. We focus on practical, easy-to-use systems that fit how you work, not tech for the sake of it.
Do you offer done-for-you implementation?
Yes. We design and build the systems for you, then test and refine them so they actually work in real life. You don’t need to piece things together yourself.
Is everything custom or do you use templates?
Every setup is tailored to your business, but we don’t reinvent the wheel. We combine proven system structures with custom automation so you get something solid, efficient, and built to scale.
How do we get started?
Most clients start with a free AI & Automations Audit or our paid mapping strategy call. This helps us understand your business, identify opportunities, and recommend the most suitable package to implement moving forward.
Is the audit a full system design session?
No. The audit gives clarity and direction. For detailed workflow mapping, timelines, and implementation planning, we offer a paid process mapping session using Miro.
What tools do you work with?
We build automations using Make and n8n, and integrate them with your preferred AI tools. If you’re not currently using any, we’ll recommend the best tools based on your business and how you work. We also work with platforms like GoHighLevel where it makes sense. Tool choice always comes second to strategy.
What happens after the maooing session?
You’ll have a clear understanding of what’s possible, what needs improving, and which level of support makes sense next. From there, you can decide whether to move forward with implementation.
