OPERATIONS CONSULTING RETAINER
What it is
A dedicated operations partner for founders and service-based businesses with high-ticket offers. This ongoing support focuses on streamlining your workflows, optimizing systems, and ensuring your business runs efficiently so you can focus on growth and high-level decision-making without getting bogged down in daily tasks.
Who it’s for
- Have high-ticket offers and consistent clients but feel overwhelmed by day-to-day operations.
- Have great ideas but lack time or space to execute them properly.
- You want someone who gets in the trenches with you, bringing real action and support, not just advice.
- Need a strategic partner who can think like a CEO and build like a COO alongside them.
- You’re ready to move with the times and use AI and automations to save yourself hours every week, freeing you to step into real leadership.
What You Get
- A clear, prioritised action plan covering workflows, team processes, tools, and upcoming launches
- Direction on what to automate, document, or delegate to strengthen how your business runs
- Creation and improvement of documented processes, SOPs, and training content so your team can follow things with ease
- Monthly deep-dive strategy sessions to align your operations and set next steps
- Weekly 30–45 minute check-ins where we review progress, resolve blockers, and keep priorities on track
- Ongoing support between calls via ClickUp or Slack for quick questions, reviews, and guidance
The Transformation
You’ll walk away with clearer, simpler operations that run smoothly without you being involved in every detail, giving you the capacity to focus on strategy, sales, and growth rather than managing tasks. You’ll also gain confident, actionable insight into what needs fixing now and what should be systemised for the future, whilst I take care of the rest.
The Investment
(3-month minimum commitment)
Outcome-based, not hour-based — includes:
- Prioritised action plans and clear next steps
- Guidance on what to automate, document, or delegate
- Workflow and systems optimisation
- Team alignment and operational decision support
- Support across launches, offers, and backend improvements
- Creation and updates of SOPs, documentation, and training content
- 90-minute monthly deep-dive strategic review
- Weekly operational check-ins
- Ongoing support between calls via ClickUp or Slack
Book your Operations
Strategy Call
Let’s look at what’s slowing you down, what needs tightening, and where AI-powered systems can save you hours every week.
What Our Clients Say
Working with Sharlin was like handing my cleaning agency a brain upgrade. She stepped in with little guidance, sorted out the operations, built the systems, organised the client onboarding, and even helped streamline recruitment so I wasn’t wasting time interviewing the wrong people. She sees the gaps before you even notice them, fixes things without the fuss, and somehow makes the whole process feel easy. If you want someone who can keep your business running smoother than a freshly polished floor, Sharlin is your person.
Sharlin made launching my podcast feel effortless. She managed the entire project from start to finish, building the workflow, organising every detail, and keeping everything running smoothly. She’s my go-to person whenever I need a project handled properly, and she’s incredibly well connected, introducing me to people who have made a real difference and saved me thousands. Anyone who wants solid support and a partner they can rely on will be in very good hands with her.
Working with Sharlin has been one of the best decisions I’ve made for DIPism. She built my website, courses, and membership, and brought order and momentum to the business. Her AI-led systems save me hours each week, and she manages all my projects with care and precision. I genuinely don’t know what I’d do without her. If you want someone who brings structure, strategy, and real partnership, Sharlin is the one.
David Caldicott
CEO
Sandra Lewin
Founder & CEO