AI-powered operations support for scaling founders
Meet Sharlin,
Founder of The Mosaic Link
I’m the thinking partner founders call when their business starts growing faster than their systems. I connect the pieces of your operations so the bigger picture of your business actually works in real life — not just in your head.
From VA Agency
To Ops Consultancy –
Built on Real Experiences
The Mosaic Link started as a VA agency, but it became clear fast: founders didn’t need more hands, they needed structure. They needed someone who could think with them, build alongside them, and help them run a business that wasn’t held together by stress and last-minute fixes.
So I evolved the business into what it is today:
AI-powered operations consulting for founders who want a business that runs as well as it sells.
- Streamlined systems
- Aligned, accountable teams
- Launch & project management
- Smart AI automations
- Simple, scalable operations
- Strategic decision support
20+ Years Behind the Scenes of Global Organisations
For over twenty years, I worked behind the scenes of leading global organisations, starting in finance before moving into project management and operations. I streamlined workflows, strengthened systems, aligned teams, and turned complex ideas into organised, deliverable outcomes. Today, I bring that same experience to founders and service-based leaders who want a business that performs at a higher level, partnering with clients across finance, creative, and consultancy sectors.
Who I Serve
I work with founders and service-based business owners who are brilliant at what they do, full of ideas, and growing fast — but often held back by messy operations. You don’t need more courses, templates, or tools. You need someone who can connect the dots, streamline the backend, and partner with you at a strategic level. If your business has outgrown your brain, your systems, and your current setup, you’re in the right place. I support founders who are:
Amazing at What They Do
Held Back by Messy Operations
Flooded With Amazing Ideas
Growing Quickly
A Mum First. A Builder Always.
A Tech Lover at Heart.
I’m a London-based mum to grown children, a long-time tech enthusiast, and someone who genuinely loves finding smarter ways to work. My passion for AI and automation isn’t a trend; it’s how I’ve always operated: work smarter, save time, strengthen systems, and keep things moving. I bring empathy, structure, creativity, and strategy to every project with no jargon, no corporate fluff, and no overcomplication, just practical support that actually makes your business run better.
Award-Winning Work
Across Business Support, Inclusion and Operations
I’ve collected multiple industry awards throughout my career, from receiving a Small Business Award from Theo Paphitis, to becoming a VA Agency semi-finalist, earning global recognition for supporting neurodiverse business owners, and being Highly Commended as Digital Women of the Year. These acknowledgements reflect a career built on innovation, advocacy, and a genuine commitment to helping founders run stronger, smarter businesses.
TESTIMONIALS
Why My Clients
Choose Me
My Motto
“Treat your business like your favourite football team.
You back them through every season — even when they’re not winning.
The losses aren’t failures; they’re strategy tweaks.
New players. Better leadership.
Your business isn’t broken.
It just needs the right management to win the next match.”
